• Our site is currently being populated with products.

    Contact us on 0161 223 4028 or send an email to info@tru-cal.co.uk if you cannot find the product you need.

  • Welcome to the online shop of Tru-Cal Metrology

    Welcome to our new website

  • Welcome to the online shop of Tru-Cal Metrology

    Please feel free to browse the site and the shop

  • Welcome to the online shop of Tru-Cal Metrology

    Contact us on 0161 223 4028 or send an email to info@tru-cal.co.uk if you have any questions.

PROCEED TO CHECKOUT Checkout
LinkedIn
Tru-Cal Metrology is one of the best in the UK

Tru-Cal is a privately owned company situated on the outskirts of the City of Manchester, near to the major motorway networks of the North West. The company consists of four specialist divisions employing highly skilled staff, each confident and conscious of their many skills and abilities.

Frequently Asked Questions

Q: What is your turnaround time?

A: We aim to achieve a turnaround time of five to seven working days, maintaining the same day each week collection and delivery. We pride ourselves on our flexibility and communication; if you need an item quicker, then please tell us. We will do our utmost to help you. Subcontract, if necessary, will usually take longer though, but we will keep you informed if delays are experienced or expected.


Q: Is collection and delivery is included in the calibration price?

A: We use our own transport for collection and deliveries to the following areas, and is generally included in the quoted calibration price. Flexibility to meet your needs is important to us and although we have set delivery and collection days in your area, we will always try to adjust out schedule to accommodate you.

DayAreaPost Codes
Monday: Around and inside the M60 M1 to M44, OL1, OL2, OL4, OL6, OL7, OL10, OL11, OL16, SK1 to SK8, SK14, SK16, WA13, WA14, WA15
Tuesday: Liverpool and surrounding areas L
Wednesday: North West of Manchester, Blackpool and surrounding areas BL, CH, CW, FY, LL, PR, WA,WN
Thursday Lancashire, West and South Yorkshire BB,BD,DN, HD, HX, LS, OL, S, WF
Friday Around and inside the M60 M1 to M44, OL1, OL2, OL4, OL6, OL7, OL10, OL11, OL16, SK1 to SK8, SK14, SK16, WA13, WA14, WA15

As we use our own vans and drivers special packaging is not required.


Q: Are you Insured against loss or damage

A: Equipment collected and delivered by our own drivers and vehicles is insured against loss or damage. Equipment packed and being returned to a customer by a courier is insured against loss or damage.


Q: Do you provide On Line access to certificates and Re-Call Information?

A: As a customer you have the option to use our on-line system, Clearsight. This allows the viewing and downloading of your certificates, plus the added advantage of running re-call notices as required. Password protected and secure. (see link on Main Page)


What do you do if instruments fail calibration but can be adjusted?

A: Small adjustments are made during calibration, free of charge. More complex adjustments and repairs are quoted for separately, and approval will be requested before continuing.


Q: What if an instrument fails calibration and cannot be adjusted?

A: Should the item be deemed beyond economical repair, we contact you with the options of: (a) returning uncalibrated, (generally without charge), b) providing a quotation for the repair (if [possible,) or (c) a price for a suitable replacement. We will always provide you enough information to decide whether the instrument is fit for purpose or not.


Q: Do you use Sub-contractors?

A: Should any instruments require sub contacting to complete the required level of calibration, we will notify you and agree the sub-contractor with you before proceeding. All our sub-contractors are approved suppliers.


Q: Do you refurbish (re-lap) surface table back to a required grade.

A: If after calibration a surface table or plate is found to be out of the required grade, we will provide a quotation for the re-lapping back to grade by our own engineers. The price quoted will include all travel and on site costs and UKAS certification.